FICO Complimentary Webinar

Innovations and Trends in Collections Technology and Analytics

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Executing strategies shaped by analytic insights

The world of collections is quickly evolving.  Traditional approaches are giving way to new strategies shaped by analytic insights, regarding how to best treat each account, new contact methods, and segmented treatment of different accounts.

Many collection agencies are faced with the challenge to effectively collect more money with fewer staff members, properly respond to ever-evolving industry regulations, all while trying to improve operations, revenue and profits.

In this webinar, we will share examples of actual hands on experiences describing capabilities used to deliver enhanced operations, customer service and revenue from better to best in class. These technologies include:

  • Enhanced workflow and case management
  • Self-service for clients, vendors and customers
  • Analytics and modeling
  • Optimization
  • Automated customer communications 

Please join us in continuing the conversation and register at the link below.

Speakers:
Ed Wallen, V.P of Engineering @FICO
Mary Dupont, Fair Isaac Advisor for Global Implementation @FICO

This webinar is the first in a series presented by FICO, that is focused on the collection agency and debt buyer’s market.  Subsequent presentations will take a deeper dive into each of the areas listed above, and also include an update on Federal regulations and the Fair Debt Collection Practices Act (FDCPA).

Outside US Only

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About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956 and based in Silicon Valley, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 150 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of airplanes and rental cars are in the right place at the right time. Learn more at www.fico.com. Join the conversation at https://twitter.com/fico & http://www.fico.com/en/blogs/. FICO is a registered trademark of Fair Isaac Corporation in the US and other countries.