Analyst Report:
In its 2025 evaluation of AI decisioning platform providers, Forrester found that FICO is a Leader, recognized for its strong current offering and visionary strategy. The report highlights how AI decisioning platforms enable faster, more accurate decisions across complex business processes by combining human intelligence and AI.
According to Forrester, these platforms are essential for organizations seeking to operationalize decision intelligence.
Key Highlights from the Report:
- AI decisioning platforms are essential for operationalizing decision intelligence.
- Top platforms, like FICO® Platform, support:
- Composable decisioning
- Low-code tools that empower business users
- Embedded robust governance to ensure compliance and trust in AI-powered decisions
Why FICO Stands Out:
- Excels in decision authoring, testing, and optimization
- Delivers strong lifecycle management governance
- Offers purpose-built solutions for financial services
Forrester concluded that FICO is best suited for firms delivering credit and financial services at scale and looking to innovate across the customer lifecycle.
Read the report to view FICO’s detailed scorecard.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.






